Most of us have done some form of training at work. But fewer people have had anyone sit down and explain what training and development actually means, how the two differ, or why employers invest in it. This guide answers all of that: clearly, honestly, and in plain English.

Professional qualifications come up in job adverts, during inductions, and in career conversations — but the terminology can feel confusing. This guide explains what they are, how they are structured in the UK, when they are legally required, and what the differences are between types that matter most.